Pick up a prescription at a VendRx unit
This is what a patient sees at the full-size unit, one screen at a time. Tap through it the way they would. The notes beside the unit explain what happens behind each screen.
Sample patient: Jordan Rivera, born March 14, 1985. The patient and prescription are made up.
Touch below to pick up your prescription
Select your birthdate
That name doesn't match our records. Please try again, or check with the front desk. Nothing has been released. For this demo, type Rivera.
Your prescription is ready
- Medication
- Amoxicillin 500 mg, 30 capsules
- Status
- Approved by your pharmacist
Amount due
$10.00
Sample copay
Tap, insert or swipe your card on the reader belowPrinting your label on the container
Please take your medication from the bay below
Thank you. Questions later? Call the pharmacy on your prescription label.
Talk to a pharmacist
Use the pharmacist contact posted at this location. Depending on the pharmacy, that is a phone or video call. It never happens on this screen, so your conversation stays private.
Behind the screen
- 1Start
- 2Birthdate
- 3Name
- 4Prescription
- 5Payment
- 6Release
The prescription arrived before the patient did
The clinician sent the prescription the usual way, through the clinic's existing systems, including Epic and the Surescripts e-prescribing network. A licensed pharmacist at the partner pharmacy reviewed it and approved it for release before the patient walked up.
Every screen runs in English and Spanish. Try the Español button.
Birthdate first, the same way the real screen asks
The patient picks a month, a day, then their birth year from a set of choices. This screen copies the one on units in service today.
It is the same check a pharmacy counter makes: a birthdate and a name. Pick the wrong year to see what happens.
Hint: the sample patient was born March 14, 1985.
The patient types their last name
The screen never shows the patient's name. They type it, and it has to match the prescription record along with the birthdate before anything moves forward.
Identity steps are set for each location, so a clinic can choose the checks that fit its patients and its state's rules.
No patient data is stored on the unit. Details come from the prescription record for this pickup only.
A pharmacist, off the screen
The medication was approved by a pharmacist before release was possible. If the patient has a question, the pharmacist is reachable by phone or video, whichever the pharmacy chooses. That conversation never runs on the unit's screen, so it stays private in a shared space.
In this demo the conversation is optional. Where a pharmacist or state rules call for counseling first, the unit requires it before release.
Pay at the unit
The card reader authorizes any amount due at pickup, whether that is a copay or a cash price. The card is charged only for medication the unit actually releases. Use the Tap card button on the reader.
Checked, printed, released
Inside the cabinet, each container carries a data matrix barcode with its NDC, lot number, expiration date and serial number. If a container cannot be verified, it cannot be released.
The unit prints the patient's label directly on the container, then drops it into the release bay.
More than 90,700 completed dispenses to date, with zero documented wrong-medication releases.
Want this in your clinic or health system? Tell us where your patients pick up today.
Talk to VendRxA sample walkthrough. Screens on units in service may differ in layout and wording, and some steps vary by state and by site.